NOC 60020 — Retail and wholesale trade managers in Canada
Duties, TEER level, employment requirements and example job titles for NOC 60020 — from the NOC 2021 classification.
What NOC 60020 means in plain English
Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of establishments that sell merchandise. In NOC 2021, the first digit of the code (6) places this unit group in the broad category Sales and service occupations, and the second digit (0) is its TEER level.
What TEER 0 means
TEER stands for Training, Education, Experience and Responsibilities. TEER 0 usually means:
- Management responsibilities are what define TEER 0 — legislators, senior managers and middle managers across every sector.
- There is no single education route: most roles combine a degree or diploma with several years of experience in the field being managed.
Express Entry: Work experience in TEER 0, 1, 2 and 3 occupations is the 'skilled' experience that the Federal Skilled Worker Program and the Canadian Experience Class under Express Entry look for. Program rules, minimum hours and category-based draws change, so confirm current requirements on IRCC's website before you apply. See all TEER 0 occupations.
Main duties
- Plan budgets
- Determine merchandise to stock
- Manage staff
- Resolve customer complaints
Employment requirements
- Completion of secondary school
- Several years of retail experience
- University degree may be preferred
Example job titles under NOC 60020
If your job title is one of these, NOC 60020 is a likely match — confirm it by comparing your actual duties with the list above, since NOC is matched on duties, not titles.
- Retail manager
- Store manager
- Wholesale establishment manager
How to use NOC 60020 on your resume
Recruiters and applicant tracking systems search for Canadian job titles and duty keywords. Use the example title that matches your work, mirror the duty wording above in your bullets, and check your draft with the free ATS checker. If you studied outside Canada, read our Educational Credential Assessment (ECA) guide.
Related occupations
Other sales and service occupations we cover:
- NOC 60030 — Restaurant and food service managers (TEER 0)
- NOC 62010 — Retail Sales Supervisors (TEER 2)
- NOC 63100 — Insurance agents and brokers (TEER 3)
- NOC 63200 — Cooks (TEER 3)
- NOC 64409 — Customer Service Representatives (TEER 4)
- NOC 65201 — Food counter attendants, kitchen helpers and related support occupations (TEER 5)
Sources: National Occupational Classification (NOC) 2021, Statistics Canada / ESDC (duties and requirements summarized). Always confirm your code on the official NOC site before using it on an application.