NOC 62010 — Retail Sales Supervisors in Canada
NOC 62010 — Retail Sales Supervisors in Canada. Duties, requirements, hourly wage, and the strongest provinces.
About this occupation
Retail sales supervisors supervise and co-ordinate the activities of workers engaged in cash register operations, sales floor management, customer service and related retail activities.
Also known as
Store supervisor · Floor manager · Department supervisor · Shift supervisor
Main duties
- Supervise and co-ordinate sales staff and cashiers.
- Assign sales workers to duties and prepare work schedules.
- Authorize payments and merchandise returns.
- Resolve issues that may arise, including customer requests, complaints and supply shortages.
- Train staff in job duties, safety procedures and company policies.
Employment requirements
- Completion of secondary school is usually required.
- Several years of experience as a retail salesperson or sales clerk are required.
Wage band (Canada)
Reported wages typically range from $18/hr (low) to $32/hr (high), with a median around $22/hr. Confirm the wage band for your specific city on Job Bank Canada.
Where the jobs are
The strongest provinces for this NOC are typically: Ontario, Quebec, British Columbia, Alberta.
Outlook
Stable demand across grocery, big-box, fashion, and specialty retail. Strong promotion path from sales associate.
How to position your resume
Use "Retail Sales Supervisors" (or one of the equivalent titles above) at the top of each relevant role on your resume — recruiters and ATS systems search by Canadian NOC titles. Pair this with our resume tailoring guide and run your draft through the free ATS checker.
Related guides
Source: National Occupational Classification 2021, Statistics Canada / ESDC. Wages reflect typical Job Bank ranges and vary by region.