NOC 14101 — Receptionists in Canada
NOC 14101 — Receptionists in Canada. Duties, requirements, hourly wage, and resume tips for Canadian front-of-house roles.
About this occupation
Receptionists greet people arriving at offices, hospitals, and other establishments, direct them to the appropriate contacts or services, provide general information and perform clerical duties.
Also known as
Front desk receptionist · Medical receptionist · Dental receptionist · Switchboard operator
Main duties
- Greet visitors and direct them to the appropriate person or department.
- Answer, screen and forward telephone calls.
- Schedule appointments and maintain calendars.
- Process incoming and outgoing mail and packages.
- Maintain front-desk security by following visitor procedures.
Employment requirements
- Completion of secondary school is usually required.
- Some employers require completion of a one- or two-year college program in office administration.
Wage band (Canada)
Reported wages typically range from $17/hr (low) to $28/hr (high), with a median around $21/hr. Confirm the wage band for your specific city on Job Bank Canada.
Where the jobs are
The strongest provinces for this NOC are typically: Ontario, Quebec, British Columbia, Alberta.
Outlook
Stable demand across healthcare, dental, legal, and professional services.
How to position your resume
Use "Receptionists" (or one of the equivalent titles above) at the top of each relevant role on your resume — recruiters and ATS systems search by Canadian NOC titles. Pair this with our resume tailoring guide and run your draft through the free ATS checker.
Related guides
Source: National Occupational Classification 2021, Statistics Canada / ESDC. Wages reflect typical Job Bank ranges and vary by region.